Security:

The security of the information regarding your order is very important to us. We use the 128-bit Secure Socket Layer protocol to protect the security of your online order information. You can be assured that all sensitive information will be handled with the utmost discretion and security. SSL technology encrypts your order information to protect it from being decoded by anyone other than Finger Grip Australia and once you enter the checkout section your computer will begin communicating with our server in secure mode. You can tell that you are in secure mode by the following:

-The "http" in the web address will be replaced by "https"
-Depending on the browser, you will see either a padlock (Microsoft Internet Explorer, AOL, Netscape Communicator) or a solid key (Netscape Navigator) in the lower section for the browser window.

Only browsers that use the 128-bit Secure Socket Layer protocol are able to order through the Finger Grip Australia website. If your browser does not support SSL, you can get an upgrade at Microsoft's or Netscape's home page.

Customer Information:

Information provided by you will only be collected at the time of a sale in order to complete the sale and deliver the products. Finger Grip Australia has no intent to neither sell nor distribute customer lists to third parties.  

Credit Card Transactions:     

Finger Grip Australia Online Store allows the customer to pay using PayMate, by directly crediting our account by bank transfer (Bank transfer Link), or via Postal Order Form.

PayMate:

There are two ways to make payments to Australian sellers:

As a Non-registered Clients of Paymate:

Click on the 'Paymate Express' logo and simply fill in the email address of the person you want to pay, reference/item number and payment date, you will then need to enter your email address and credit card details together with the payment amount in AU$. Then check the details of the payment before you click 'make payment' button.

As a Registered Client of Paymate:

Click on the 'Paymate Express' logo and simply fill in the email address of the person you want to pay, reference/item number and payment date then simply enter your username and password and select the account you want to make a payment from, then click on the 'make payment' button.

Or you can simply log on to Paymate and click on the 'Make a Payment' tab located at the top of the page, fill in the form, select the credit card to pay them from and the amount to pay. Add a message if you wish and click "make payment". Then check and confirm the details of the payment before scrolling down the screen to click "make payment" again.

Paymate will then debit your credit card and send an email to the recipient letting them know the payment is on the way. If you pay via credit card, money will be deposited in the recipients account after one entire business day has expired. If you are using an International credit card, your bank will convert the transaction amount into your own currency once we debit your card.

If the recipient is not registered with Paymate you cannot make a payment. However if you get this message please check the email address you entered with your seller. They may have given you the wrong email address or you may have made an error when you entered it.

If you still wish to make a payment to an unregistered user they will first have to register. Please contact them with your request.

Pay By Bank Transfer:

Customers are able to directly credit our account by bank transfer by emailing michael@fingergrip.com.au and requesting bank transfer payment details and once you have transferred the correct funds, your order will be processed upon successful confirmation of payment and you will be advised accordingly to your return email address.

Mailing Lists:

Finger Grip Australia may maintain subscription mailing lists. All users must confirm their subscriptions via return e-mail. Users are never added based on requesting information, making a purchase, or forgetting to uncheck some box during ordering. For any privacy concerns email michael@fingergrip.com.au